Education is an often overlooked part of IT Support. Many companies do not provide educational tools for their clients. At LeadingIT we strive to keep moving forward and we're constantly evolving. Our technicians feel there is a disconnect between the words we use and the words our clients understand.

In a Fortune article, the CEO of Insight Enterprises, an Arizona based IT company, has a warning for American business leaders. The world, he says, is shifting from old “information technology” to cutting edge “intelligent technology” and if you don’t embrace the changes you will lose.

There’s a price to pay for the increased efficiency and reach enabled by the digital age. We’ve all heard the story before. A massive, multinational corporation neglects some aspect of their security and falls victim to a crippling large-scale cyberattack, with criminals lifting millions of dollars in customer data and digital assets.

Today’s technological innovations have empowered small businesses to do things that would have been utterly unimaginable even 15 years ago. To remain competitive in a constantly shifting landscape, we’ve become more dependent on software and hardware to house even the most basic structures of the companies we run.