Dura-Tech joins together with LeadingIT Learn more
Our knowledgeable team will support you organization, allowing your staff to get the most out of your technology.
We implement layers of protection to ensure your organization is secure.
Using best practices, we proactively protect your organization from becoming a victim of cybercrime.
As a Datto Blue Diamond Partner we secure your data with industry leading backup and disaster recovery solutions.
LeadingIT understands the technology needs of your business and offers computer, network and cybersecurity support to help you get the most out of your technology.
Read why businesses small and large across Wisconsin, Illinois and Indiana choose LeadingIT.
Working at LeadingIT means joining a group of people obsessed with taking on the real challenge of cybersecurity and helping businesses.
Stay up to date on the latest security threats your business faces and get tips on how to stay protected and informed.
Last year (2020) was a challenging year for most of us. The pandemic affected many areas of our lives. Businesses also struggled to stay afloat, and business owners had to adapt to continue to operate.
As businesses looked for ways to survive, they focused on various solutions that could help them. MSPs had to adapt to survive the pandemic’s effects.
How MSPs Adapted To The Pandemic
As COVID-19 ravaged the country, authorities introduced many restrictions to combat the virus. They introduced various measures, such as physical distancing, wearing masks, and limited people in different places. People also worried about contracting the virus.
These changes affected the operations of many establishments. MSPs and other businesses had to contend with shutdowns, disrupted supply chains, and customer behavior changes. They had to adapt to continue operating, and they adapted.
Governments and businesses had to put worker’s safety first. They developed various strategies to achieve this objective. One approach they had was encouraging people to work from home. Companies managed their employees to ensure most of them worked from home.
This transition caused a few challenges. How would the firms’ infrastructure support remote work? They needed the IT setup to handle users from different locations performing various tasks on the network.
MSPs played a crucial role in facilitating the transition to remote work. For example, companies asked MSPs to design user-friendly networks to support their employees working from home. Others asked MSPs to provide gadgets and secure their IT setups.
As companies adopted remote work, employees had an essential role in cybersecurity. Their home devices accessed the company’s network. One of these gadgets could be an entry point for hackers if they breached the owner’s cybersecurity measures. Companies partnered with MSPs to offer employees training and simulations to improve their cybersecurity awareness.
Companies Retained Proactive MSPs. These are MSPs that adapted to the developments and found ways to offer value through the period. Companies chose not to let them go to enjoy the benefits their partnerships yielded.
Proactive MSPs Offered Various Benefits To companies, Such As:
Cybersecurity Trends During The Pandemic
Cybercriminals took advantage of the pandemic to target organizations. According to PwC, cybercriminals targeted establishments with more attacks during the pandemic. They used social engineering to trick people through many attack patterns, such as phishing.
According to CSO, the Office of Foreign Assets Control (OFAC) in the Treasury Department issued new guidelines for ransomware attacks. The office controlled the ransom payments to attackers from various regions and groups. They believe that the new regulations will prevent ransomware attacks.
MSPs play a vital role in the wake of the increased cybersecurity threats to organizations. They have been proactive in their measures to prevent attacks, and they helped the attacked firms recover. Companies avoided or minimized losses and disruptions with reliable cybersecurity from MSPs.
Authorities appreciate the role MSPs play in today’s business environment. Some jurisdictions are formulating laws to govern them. MSPs continue to be more influential on business outcomes, and it makes sense to develop some statutes to regulate them.
Authorities enacted the first regulations for MSPs in 2020. A bipartisan Louisiana state legislature passed the law. The legislation requires MSPs servicing state entities to register with the Louisiana Secretary of State. The law will come into effect from February 2021, and it will improve the professionalism of MSPs.
Other states will want to regulate MSPs operating in their jurisdictions. We expect more laws to govern MSPs, helping businesses deal with sensitive information and infrastructure. Companies will also be selective with the MSPs they work with to ensure they comply with the laws.
Validation Of MSPs’ Business Model
Many businesses partnered with MSPs to survive the pandemic’s effects. Authorities also introduced laws to govern MSPs. The regulation and partnerships with MSPs validated the managed services model. Entities appreciate that MSPs will help them achieve their objectives.
MSPs will continue to get the recognition they deserve. Establishments will realize that they enable companies to enjoy various benefits. Working with an MSP can help businesses get expert, customized, and affordable managed IT services.
LeadingIT offers 24/7, all-inclusive, fast, and friendly technology and cybersecurity support for nonprofits, manufacturers, schools, accounting firms, religious organizations, government, and law offices with 10-200 employees across the Chicagoland area.
©2022 LeadingIT. All Rights Reserved.