We make IT support easy

So you can stop wasting time worrying about technology

And start focusing on improving service and growing your business

Have an IT issue?
Support is right here!

Call us at 815-799-4368 or fill in the form below to get started. Current clients click the Submit a Ticket button on the top right of the page.

Eight Ways We Do IT Support Better

Here’s everything we do that our competition doesn’t or won’t:


We (the techs) answer our phones all day, everyday - When you call us, you get help. You don’t get a receptionist, you don’t reach an outsourced help desk, you don’t hear from a salesperson, you’ll talk with one of us.


We work as a team, not individual technicians - Working with us, you’ll get the attention of our entire team. Not one tech, who will inevitably go on vacation and take sick days. Our team will understand your network.


We are young and we are fast - Any computer problem is a nuisance; our team responds quickly and moves quickly. You’ll never find yourself waiting on a callback or waiting for a tech to show up.


We quote a project and we bill that exact amount - When you work with us on a project, you’ll receive a detailed quote. If the project takes an extra few hours, you’ll still get a bill matching our quote.


We take care of security and backups - When we setup a server, a network, a backup; we take precautions. You won’t find lazy passwords, insecure networks, or single backups with us. You’re safe.


We invoice clearly, fairly, and affordably - Your invoice will detail any work completed, so you know what you are paying for. We don’t bill for 10 minute phone calls. Our rates are middle of the road and affordable.


We aren’t scared of change and neither should you be - When it comes to technology, you don’t want to get behind the curve. Yet some support companies will leave you in the dark, costing you more later on. We use technology to improve your business and help you every step of the way.


We offer “freebies” to our clients - If necessary, we’ll loan you a server. We buy you a firewall and security software. We provide new backup hard drives each year.

Why LeadingIT?

Your business deserves dependable IT that helps you work smarter, not harder

At LeadingIT, we understand the challenges small business owners face. After all, we’re a small business too. However, what you lack in size and financial backing, you make up for in heart and determination. But no matter how hard you work, there are still only 24 hours in a day and you can’t afford to have them wasted on things like downtime or unresponsive IT repair guys. That’s where LeadingIT comes in. We’ll provide you with affordable IT support that keeps your technology running and lets you maximize your time and effort.

Why LeadingIT?
Why Choose Us - IT Support Crystal Lake and Chicagoland

LeadingIT is always here for you

Contact our helpdesk and we’ll start fixing your issue immediately

Everything is included.One Plan. One Invoice.

Our ALL-inclusive technology support offering, perfect for small businesses from 20-200 employees. WorkplaceComplete offers both proactive support as well as unlimited remote and on-site support. With WorkplaceComplete we become your full-time help desk staff for an affordable monthly price.

Learn More

With LeadingIT, your company's technology is taken care of

We take care of everything technology with All-inclusive supportWhile you take care of business with peace of mindConnect with us today

Start working with LeadingIT now!

Call us at 815-799-4368 or fill in the form below to get started