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Client Reviews

Chicagoland Businesses Small And Large Choose LeadingIT.
Here Are Just A Few Things Our Clients Have To Say About Us.

We Create Happy Clients!

Positive Customer Feedback
98%
On every ticket we complete, our customers are asked for feedback. Technology isn’t perfect and neither are we. But we strive for amazing client satisfaction.
Reviews
31,797+
😊98.0%
🫤1.2%
😔0.89

Hear It From Our Clients!

Eric
Services Industry
The best IT provider is the one you never have to see. LeadingIT came out to make corrections to our system on day one and I haven’t seen them since because we don’t need them. They are managing everything behind the scenes and if/when we need them they have the problem fixed immediately….Perfect!
Thom
Municipality
We were not looking for an IT consultant, we were looking for an IT partner. Even better, LeadingIT has become the HPD’s IT “department”. They are a call or click away- at one flat monthly service rate plus cost-effective purchasing power for computers and related equipment.
Mike
Consulting Firm, LeadingIT Client Since 2015
LeadingIT is awesome, they are very knowledgeable and quick to help when we’re having issues or even just need clarification on something. They have a team mentality and aren’t afraid to pull their thoughts together to help deliver exactly what we’re asking for.
Michael
Municipality, LeadingIT Client Since 2013
We engaged Stephen and his staff over 6 years ago to take over day-to-day IT and help desk management. LeadingIT is a professional organization that takes the hassle out of keeping our workstations updated and network secure. They get the job done each and every time.
Elizabeth
Consulting Firm, LeadingIT Client Since 2015
We are very impressed with the LeadingIT’s service, attention to detail, support, response time and professionalism! Our team is incredibly happy with everything. The system that LeadingIT has to submit issues and questions is super convenient and the follow-up and time to get issues resolved is quick and efficient. I would recommend LeadingIT to everyone.
Al
Services Industry, LeadingIT Client Since 2016
What a great bunch of people to work with. They are a young motivated, innovative group with the drive to keep our company up to date with the leading edge of technology. Dependable, reliable, and fast problem solvers on many levels. I have had the pleasure to work with Stephen and his crew on a daily basis and have the confidence that whoever answers the call, I will be taken care of in a fast professional manor. Kudos to Stephen and his company.
    Read Client Case Studies

    Michael

    Assistant Village Manager, Municipality

    “We engaged LeadingIT over 11 years ago to take over day-to-day IT and help desk management. LeadingIT is a professional organization that takes the hassle out of keeping our workstations updated and network secure. They get the job done each and every time.”
    Street view of Highland Avenue, Elgin, Illinois
    Aerial view of Joliet, Illinois

    Mark

    IT/ Office Manager, Manufacturing

    “I work as a one-person IT department. We began our relationship with Leading IT in 2020 to help us with managing our daily tasks of server management, firewall maintenance, email management and general everyday IT related issues. Leading IT is a very professional organization with experienced staff that can deal with the daily challenges for today’s IT world. They have helped me migrate our email to the cloud, upgrade our servers, provide VPN and support for remote users and to troubleshoot problems as they occur. We are very pleased with the service we have received from them. I would recommend considering them to help in any IT related projects that you may have.”

    Scott

    Executive Director, Park District

    “I like how all-inclusive LeadingIT’s services are, and that they’ve had technical expertise in every area we’ve requested. Whether it’s network security, hardware, or managing updates with third party software providers, they’ve always provided great service! I have peace of mind knowing our systems are monitored 24/7, and that LeadingIT is always responsive to our needs in a timely manner.”
    A pond during the fall surrounded by trees
    A high-tech manufacturing facility assembly line

    Al

    Director of Operations, Manufacturing

    “LeadingIT covers everything, from phones, to computers, to printers. Their availability, knowledge, and customer support has been a great help. Five-star service all the way. Our company has been with LeadingIT from the beginning and couldn’t be happier. The staff is friendly and knowledgeable. The service is fast and accurate. I have challenged them over the years and they have yet to disappoint me. I recommend their services every chance I get.”

    Suzie

    CEO, Financial Institution

    “LeadingIT’s bench techs are the ones that typically visit our office when we need support. They’re super nice and professional, and always get back to me with knowledgeable input about my request for assistance. As a financial institution, we have to deal with a lot of private information from our clients. Knowing that our problems are resolved immediately and our systems are constantly monitored is a huge relief.”

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