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January 5, 2024 | By christa

How Microsoft Copilot Transforms Office Productivity While Aiding Small Business IT Support

Today’s business environment is more complicated than ever. While some workers are surrounded by their colleagues in an office building, others are logging in from home. However, whether you work under a traditional, remote, or hybrid office model, one factor remains paramount for all workers and their organizations: productivity.

Fortunately, with the emergence of AI language models like ChatGPT, many businesses are seeing the advantages AI has when it comes to productivity. In fact, Microsoft’s new AI program, Microsoft Copilot, does “all the things” to help workers be more productive.

What Is Microsoft Copilot?

Microsoft unveiled Copilot earlier this year, a generative AI feature that leverages language models with data from Microsoft Graph and Microsoft 365 apps. This innovative tool automates various tasks such as drafting emails, creating PowerPoints and meeting summaries, and providing users with a personalized and efficient work experience.

See our related article: Scaling Your Business with Microsoft 365

Microsoft Chairman and CEO Satya Nadella emphasized, “With our new Copilot for work, we’re giving people more agency and making technology more accessible through the most universal interface — natural language.”

How Can Microsoft Copilot Aid Small Business IT Support?

Microsoft Copilot presents a myriad of opportunities to revolutionize small business IT support. Its ability to automate repetitive tasks allows IT professionals to focus on more strategic and impactful initiatives.

Moreover, it continuously learns and evolves offering the potential to adapt to the unique challenges and requirements of small businesses, offering tailored solutions that contribute to improved efficiency and overall IT support.

Unleashing Productivity for All

GitHub data reveals that Copilot is a game-changer, unlocking productivity for a wide range of users. Among developers utilizing GitHub Copilot, a staggering 88% report increased productivity, while 74% find they can focus on more satisfying work. Furthermore, 77% state that Copilot significantly reduces the time spent searching for information or examples, streamlining workflows, and boosting overall efficiency.

Copilot’s benefits extend beyond individual users, helping entire organizations by scanning through data and apps to generate valuable insights. This functionality is a significant time-saver, automating the process of finding information within vast datasets, ultimately enhancing collaboration and decision-making.

Enhancing Skillsets

With Microsoft 365 hosting thousands of commands, Copilot takes a revolutionary approach by unlocking these commands through natural language techniques. Commands that were previously underutilized or overlooked are now accessible, empowering users to interact with the technology in a more intuitive and efficient manner.

Microsoft envisions Copilot as a catalyst for transforming how people perceive and interact with AI, ushering in a new era of streamlined digital collaboration.

Privacy and Security

As Copilot seamlessly integrates with Microsoft apps, it adheres to existing security, compliance, and privacy policies and processes. This reassures SMB owners that their sensitive data remains protected, ensuring a secure and reliable AI-driven workspace.

Continuous Evolution

Microsoft Copilot is not static; it’s a dynamic tool programmed to evolve continuously. Beyond its current capabilities of creating, summarizing, analyzing, and collaborating across various apps, Copilot is designed to learn new skills.

This includes connecting with Customer Relationship Management (CRM) systems and transforming customer data into actionable communications. As it adapts to new systems and processes over time, Copilot becomes increasingly sophisticated, reflecting Microsoft’s commitment to staying at the forefront of AI innovation.

To unlock the full potential of Microsoft Copilot, partner with a trusted IT service provider. Contact LeadingIT today.

LeadingIT is a cyber-resilient technology and cybersecurity support provider. With our concierge support model, we provide customized solutions to meet the unique needs of nonprofits, schools, manufacturers, accounting firms, government agencies, and law offices with 20-200 employees in the Chicagoland area. Our team of experts solves the unsolvable while helping our clients leverage technology to achieve their business goals, ensuring the highest level of security and reliability.

Do you need cybersecurity support to protect your business? Leave a message for us and we will get back to you right away.



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