Client Reviews

Stephen’s company is exceptional in the level of service provided as well as the expertise he and his technicians bring to the table. I highly recommend LeadingIT....Read More

We are very impressed with the LeadingIT’s service, attention to detail, support, response time and professionalism! Our team is incredibly happy with everything. The system that LeadingIT has to submit issues and questions is super convenient and the follow-up and time to get issues resolved is quick and efficient. I would recommend LeadingIT to everyone....Read More

I’d like to first say how impressed we have been with the professional support and assistance we have received from LeadingIT. While the entire LeadingIT staff we have worked with has been great, I’d like to specifically call out Jason and Dave for their help on a wide variety of topics. One example was the recent New World upgrade- these…...Read More

We hired Leading IT about two years ago and from the very beginning, we had a great experience with them. Leading IT is the most attentive, responsive and very professional IT company. They usually respond within the hour (sooner for emergencies) for any requests for assistance and have gone out of their way to make sure we are satisfied with…...Read More

We engaged Stephen and his staff over 6 years ago to take over day-to-day IT and help desk management. LeadingIT is a professional organization that takes the hassle out of keeping our workstations updated and network secure. They get the job done each and every time....Read More

I've been very impressed with the knowledge of the techs and how fast they can solve problems. Service has been incredible. It's very nice to be able to call about a problem and have a tech come out that same day - sometimes within hours or be able to fix it remotely. It's great that they can understand our non-computer…...Read More

Stephen has been our technology professional for more than 7 years now, we are proud to recommend LeadingIT to anyone from a home based business to a major corporation....Read More

I appreciate LeadingIT’s technicians for going above and beyond always and catching crises before getting worse. Once a crisis happened after hours during a holiday and I felt like they were right here with us and counseling us to resolution. Thanks so very much for your service!...Read More

Unlike any other IT company I have dealt with previously, I am able to access assistance during the off-hours that I work. I lose very little worktime due to the quick response time and quick resolution time. This took less than five minutes. I truly appreciate your company's customer service focus!...Read More

What a great bunch of people to work with. They are a young motivated, innovative group with the drive to keep our company up to date with the leading edge of technology. Dependable, reliable, and fast problem solvers on many levels. I have had the pleasure to work with Stephen and his crew on a daily basis and have the…...Read More

Everyone at LeadingIT is always helpful. They always go above and beyond to get issues resolved. I never have to worry about anything. If we have an issue it is generally resolved in a short amount of time. Since hiring LeadingIT, they have brought many efficiency issues to our attention that our previous company did not advise us. Broken equipment,…...Read More

Our school began to encounter some painful network and wireless issues last fall that we could not quickly diagnose and solve. The frustrations were mounting when we engaged Dave and the Leading IT team for help. They came in that day and have never left. LeadingIT has solved our problems quickly and we have spent the last year working with…...Read More

LeadingIT has provided excellent service and support for the years that I have been working with them. They understand CIPA compliance and have been a great resource to set up and implement filtering in a K-8 school environment. They have an easy to use ticket system, which tracks all information. LeadingIT is collaborative in new/existing projects and quite responsive to…...Read More

Our firm was preparing to move physical locations and we needed to make changes to our IT program. We had LeadingIT come into our former office and present us with the "pitch". We hired them that week. They took care of moving our telephone system and service, our computer system and internet service and found the contractors to rewire our…...Read More

I work as a one-person IT department. We began our relationship with Leading IT in February of 2020 to help us with managing our daily tasks of server management, firewall maintenance, email management and general everyday IT related issues. Leading IT is a very professional organization with experienced staff that can deal with the daily challenges for today’s IT world.…...Read More

LeadingIT is the most attentive and responsive IT company we've ever dealt with. They usually respond within the hour (sooner for emergencies) for any requests for assistance and have gone out of their way to make sure we are satisfied with the end result of projects we've given them. I'd highly recommend them to any company looking for IT services!...Read More

LeadingIT is awesome, they are very knowledgeable and quick to help when we're having issues or even just need clarification on something. They have a team mentality and aren't afraid to pull their thoughts together to help deliver exactly what we're asking for....Read More

This team of incredibly talented, knowledgeable, and friendly people make them a delight to work with. They work diligently to help you in a timely, cost-effective manner. I highly recommend!...Read More

I am grateful for the amazing team at Leading IT. They are an exceptional IT service provider here in McHenry County. Thanks for always being available to answer our questions and help with whatever we need. The UWGMC appreciates all you do to keep our system up and running so we can do what we do best. Grateful for your…...Read More

I've worked for big companies with massive IT Departments and LeadingIT puts them to shame. They are present, extremely knowledgeable, professional and dependable. They've reinvented your perception of how you relate with tech professionals by having kind, down to earth, patient and awesome people. Great team to have by your side and great user software....Read More

Five-star service all the way. Our company has been with LeadingIT from the beginning and couldn't be happier. The staff is friendly and knowledgeable. The service is fast and accurate. I have challenged them over the years and they have yet to disappoint me. I recommend their services every chance I get....Read More

The team at LeadingIT does an extremely good job handling all of our IT needs, wants, and issues in a very professional and effective manner. I have yet to come up with an issue that they cannot resolve! I love their ticketing system so that I can track the progress of the issues/requests/etc. This is especially helpful as I manage/run…...Read More

I have been working with LeadingIT for years now, and have had nothing but the greatest experience with the technical staff. I know I am not their only client, but they attend to my needs like I am. The monitoring they have on our system allows me to rest easily at night. The compassion they have towards IT support can…...Read More

These guys are awesome. They read the customer service manual and live it. We have been working together for 8 years now. LeadingIT has an impressive team, that delivers on their promise and is a stand out performer in the (IT) industry. I would recommend them to all businesses that would like expert results....Read More

Honestly, your company is exactly what we needed!! As an office manager of a medium-size law firm, I wear many hats throughout the day. The fact that you make it so easy for our employees to reach out to you directly through your help app has made my life so much easier. I no longer have to answer questions regarding…...Read More

The best IT provider is the one you never have to see. LeadingIT came out to make corrections to our system on day one and I haven't seen them since because we don't need them. They are managing everything behind the scenes and if/when we need them they have the problem fixed immediately....Perfect!...Read More

“We were not looking for an IT consultant, we were looking for an IT partner. Even better, LeadingIT has become the HPD’s IT “department”. They are a call or click away- at one flat monthly service rate plus cost-effective purchasing power for computers and related equipment.”...Read More

I would highly recommend LeadingIT to anyone who is looking for a company to take their website to the next level. Kevin Lucca was simply amazing to work with. He was able to provide a new, modern website in mere weeks. His ability to think outside the box helped capture our unique message...Read More

Thank you to you and the team at LeadingIT Solutions. The Foundation website looks great. This was a very fast and smooth transition and it was great working with Kevin. Everything from the very beginning has been handled very professionally. I have already gone in and edited a few pages and added news...Read More

Kevin helped us in every way. We started with a soft idea of what we wanted in a website. We worked with Kevin over a long period of time, changed our mind and asked for changes repeatedly. Kevin never missed a beat. Always very positive, open to our whims, questions, and when we needed direction, gave...Read More