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September 8, 2023 | By christa

Unveiling Dangers: How DIY IT Support Falls Short

We are knee-deep in the era of artificial intelligence (AI), and having adequate protection over company endpoints (computers, laptops, tablets, etc.) is paramount. While some organizations choose to rely on their cybersecurity and IT needs in-house, the reality is that DIY IT support poses significant risks and limitations.

In this blog post, we will explore some of the biggest pitfalls associated with DIY IT support and why it is essential to consider alternative options.

Growing threats in the world of tech

Every business is at risk of cyber-attacks, and hackers are becoming more sophisticated every day. In fact, a report from Barracuda says small businesses are 3 times more likely to be targeted than larger companies, and many don’t see the big red flag until it’s too late.

Cybersecurity is a very complex industry, and maintaining an adequate level of security requires advanced training in network security, data protection, threat protection, and prevention.

The true cost of DIY IT Support

We get it. Times are tough, and budget cuts have been essential for lots of businesses. Many opt for in-house support because it feels most affordable, but it often comes with hidden expenses that impact the bottom line.

One of the biggest complications with DIY support is the risk of extended downtimes. Employees are trained to do a specific job. They are not equipped to handle a computer crash or a bug in the system. So, relying on someone in-house to get the problem fixed is going to eventually affect productivity and revenue.

Leaders that use professional IT support are opting for the safest option because they are leaving technology issues in the hands of people that are well-versed in the latest threats and best practices for the industry.

For more on saving money on technology-related expenses, check out our post How To Save Thousands During Next Year’s Annual Technology Budget.

Being proactive

Oftentimes, DIY IT support involves correcting issues after they’ve already occurred. There’s not a sufficient system in place that offers regular system monitoring, proactive threat detection, and immediate incident response.

On average, it takes a business about 7 months to discover a breach and another 2 months to undo the damage. The average cost of these attacks is a whopping $3.93 million, and it takes an average of 3 years for most businesses to make a full recovery (some may never see one at all).

These are statistics none of us ever wants to become a part of. However, not having a proactive IT system in place drastically increases the risk.

DIY support is a risky business

In this day and age, it’s crucial to find comprehensive cybersecurity solutions for a safe and efficient business environment. Partnering with a reliable IT service provider shouldn’t be viewed as an expense but rather an asset to any organization.

LeadingIT offers 24/7, all-inclusive, fast and friendly technology and cybersecurity support for nonprofits, manufacturers, schools, accounting firms, religious organizations, government, and law offices with 20-200 employees across the Chicagoland area

Do you need cybersecurity support to protect your business? Leave a message for us and we will get back to you right away.



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